Refunds

Refund policy

Last updated: 28 June 2026

Eligible refunds

Refunds may be considered for duplicate payments, payment failures where access was not activated, or major service unavailability that prevents use of paid Scout Agent features.

Processing time

Approved refunds are typically processed within 5 to 7 business days through the original payment method, subject to Razorpay and bank timelines.

Digital service limitation

Scout Agent is a digital subscription. Once weekly matches, AI analysis, resume variants, cover letters, or digest outputs have been generated, refunds are generally not provided unless there is a clear technical failure or duplicate charge.

Cancellation

Cancelling or not renewing a plan stops future access after the paid period ends. It does not automatically refund the current active period.

To request a refund review, contact ashmit.electochem@gmail.com with your registered email, Razorpay payment ID, amount, date, and reason.